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Contact us
By E-mail
For questions regarding product ingredients and usage
Market Partner
Market Partner Spanish
VIP & Retail Customer
VIP & Retail Customer Spanish
Media inquiries
Gratitude ideas
Recognition inquiries
Use of MONAT logo, participation in trade shows
Home Office visits or tours
By Telephone
(888) 867- 9987
Retail, VIP Customer & Market Partner Care (USA)
(855) 450-0055
Retail, VIP Customer & Market Partner Care (Puerto Rico)
Customer Care Hours:
Monday to Friday: 8:00 a.m. – 11:00 p.m. EST
Saturday to Sunday: 8:00 a.m. – 5:00 p.m. EST
Customer Care Support:
Monday to Friday: 8:00 a.m. – 11:00 p.m. EST
Saturday and Sunday: 8:00 a.m. – 5:00 p.m. EST
- Orders
- Flexships
- Enrollments
- Replacements
- Refunds
- General inquiries
Market Partner Business Support:
Monday to Friday: 10:00 a.m. – 7:00 p.m. EST
Saturday and Sunday: 8:00 a.m. – 5:00 p.m. EST
- Compensation plan
- Incentives
- Reporting
- Renewals
- Reinstatements
- Tax inquiries
By Mail
10000 Northwest 15th Terrace,
Doral, FL 33122
